Call Center
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Reliable Call Center Support
Infinite Remote Desk operates a professional call center designed to enhance your customer experience. We handle inbound inquiries, outbound follow-ups, and technical support. Our agents are trained in your brand voice, scripts, and CRM systems. No long hold times or robotic responses — just human, empathetic support that turns callers into loyal customers.
Seamless support with 99% uptime assurance.
We integrate with Zendesk, Freshdesk, and your phone system. Real-time call logging, sentiment analysis, and post-call surveys improve service quality. Scale from 100 to 10,000 calls monthly. Get detailed reports: call volume, resolution rate, CSAT scores. Focus on your product — we handle the phones.
Services Included:
- Inbound customer support
- Outbound sales & follow-up calls
- Appointment scheduling
- Order processing & upsell
- Complaint resolution & escalation
How quickly do agents respond?
Calls are answered within seconds, ensuring prompt service.
Can you handle multiple languages?
Yes, we support various languages to meet your needs.
Do you record calls?
Yes — for quality and training.